- Understanding and experience of supporting core infrastructure.
- Citrix NetScaler & XenApp Admin, Performance and Deployment (Image Management and App integration)
- VMware VSphere Operations and Admin
- WAN and LAN Environments (Routers, Firewalls, VPNs, VLANs) –- understanding of core concepts and experience with networking essential.
- Full appreciation of IT security, concepts and implementation
- Backup Solutions and Technologies (Veeam)
- VOIP Solutions and IP traffic management (VLANs, QoS)
- Printing, print management
- Experience in Server and Storage troubleshooting, Windows Server tuning
- Experience in MFA and Intune and MDM
- Work with MSPs, vendors and partners to manage problems and escalations
- Alert management to reoccurring problems and patterns of problems
- Undertake special projects as directed
- Perform capacity planning for server resources with the Head of Infrastructure
- Solid understanding of Microsoft technologies - Active Directory, Office 365, Group Policies, Windows Failover Clustering, DFS, DNS, NTFS etc.