Investment Services Team Lead

  • Job Ref: 7852
  • Dublin
  • Accounting and Finance

Hours Of Work

  • Available to work shift hours 7am – 3:30pm / 8:30am – 5pm
  • Able to work Irish, US Bank holidays and weekends on rotation basis
  • Able to allow for flexibility with working hours
The Expertise We’re Looking For 
  • Bachelor's Degree preferred
  • 5+ years of trade & post trade execution support & knowledge of trading and industry practices/tools
  • In depth knowledge of front to back trade lifecycle
  • Daily workflow management experience in setting shifts and ensuring work is completed within SLA
  • Strong attention to detail and experience in reviewing others work
  • Experience and demonstration of working within a procedure and controls operational environment – familiar with audit process
  • Strong process management & decision-making skills
  • Prior experience in taking the lead on key projects or initiatives
  • Experience in supporting testing in UAT & Production environments
  • Knowledge of trading technologies & API/FIX & other trading frameworks
  • Deep knowledge of Institutional clients, accounts (e.g. hedge funds)
  • Understanding and demonstration of quantitative & analytical skills and experience with associated platforms
  • Relationship building skills across teams, business units, and national peers
  • Proficient skills in various PC software applications to include Microsoft, Access, Excel, Word, Power point
  • Cryptocurrency knowledge an advantage
The Skills You Bring
  • Your excellent interpersonal, verbal, and written communication skills
  • Your ability to work well on global teams and in fast-paced, cross-collaborative environments
  • Your ability to think analytically and deliver solutions to complex challenges and recognize when escalation is required
  • Your ability to think ahead, anticipate questions, plan for contingencies, and find alternative solutions
  • Your passion for thought leadership in innovation & promotion of change amongst the group
  • Your success in navigating and thriving in a dynamic, growing new business
  • Your understanding of risk inherent to Institutional trade execution
Primary Responsibilities:
  • Coaching and developing a team of associates to deliver an outstanding experience to our clients
  • Prioritizing and handling critical issues/exceptions that are received from clients/ business
  • Participating in various projects and operational improvement initiatives focused on improving the existing workflow, quality, efficiency and policy & procedures
  • Driving high satisfaction, quality, and efficiency for both the client and FDAS
  • Delivering superior results quickly and efficiently, utilizing effective time management skills
  • Driving innovation through curiosity and comprehensive understanding of business processes and challenges