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Business Analyst

  • Job Ref: 8245
  • Dublin
  • IT

Business Process Analyst
Permanent
Dublin Hybrid
 

PRIMARY RESPONSIBILITIES

  • Over 3-4 years of business process mapping with a focus on ‘As Is’ process maps across all departments.
  • Continuous improvements in all departments
  • Gap analysis of both internal applications and throughout departments
  • Creating and rewriting policies and procedures
  • Identify areas for process and quality improvement. Recommend efficient resources required for operational needs based on complexity, cost and scalability.
  • Participate in business planning for new app deployments
  • Build and maintain positive relationships with both the client and internally
  • Monitoring the results of the changes to ensure they are working
  • Respond to ad hoc data requests with an eye to scale and automation where appropriate
  • Provide clear and useful project updates to stakeholders/ project managers

 

SKILLS AND KNOWLEDGE

  • Green or black Six Sigma certificate (green/black belt)
  • Excellent skills using Office 365 applications such as Word, Excel and PowerPoint.
  • Knowledge of development projects, business analysis, and data analysis
  • Knowledge of the prop-tech industry
  • Knowledge of database concepts and understanding of structures
  • Strong project management skills; experience handling complex projects with multiple clients/partners
  • Broad experience using Lucid chart
  • Proven relationship management and communications skills
  • Customer-focused approach to engagement with business partners