Operations Manager

  • Job Ref: 9342
  • Operations

Job: Operations Manager
Location: Dublin
Salary: Depends on Experience

Our client in Dublin is looking for an Operations Manager to join their team. You will play a critical role in ensuring the smooth functioning of their operations and maintaining the highest standards of efficiency, quality, and customer service.
This is an exciting opportunity for a talented individual to make a significant impact on their organization.


  •  Develop and implement effective production planning strategies to optimize output and meet customer demands.
  • Manage the human resources department, including disciplinary actions, holiday management, recruitment, and overtime.
  • Oversee building and infrastructure maintenance, ensuring a safe and functional working environment.
  • Provide exceptional customer support, ensuring customer satisfaction and resolving any issues promptly.
  • Support CSR (Corporate Social Responsibility) initiatives as required.
  • Provide production support, decontamination support, and maintenance support as needed.
  • Assist in sales support activities, collaborating with the sales team to meet targets and drive business growth.
  • Manage fleet maintenance to ensure reliable transportation for operations.
  • Take responsibility for managing the ISO9001 Quality Management System and ensure compliance with standards.
  • Ensure effective order fulfilment and customer service through efficient logistics management.
  • Maintain sanitation efficiency and quality standards to meet regulatory requirements.
  • Develop and expand off-site maintenance business opportunities.
  • Exhibit strong man management skills to lead and motivate the operational team.
  • Provide staff training and ensure adherence to health and safety protocols.
  • Control operational costs, including labour and logistical overheads.
  • Implement effective purchasing practices to optimize procurement processes.
  • Execute production schedules to meet deadlines and customer expectations.
  • Manage subcontractors effectively, ensuring adherence to quality and performance standards.
  • Maintain effective stock control and manage optimum stock levels to support operations.
  • Ensure accuracy and maintenance of product databases, systems, and procedures.
  • Oversee warehouse and vehicle security and maintenance activities.
  • Monitor Research and Development projects, ensuring timely completion within budget constraints.
  • Liaise with the customer service and sales team to align operational activities with business objectives.
  • Purchase materials and services required for production and infrastructure maintenance.
  • Initiate disciplinary action and take further actions as necessary.
  • Allocate and reorganize company resources to meet production and customer needs.

  • Strong management skills with the ability to lead and inspire a team.
  • Proven experience as an Operations / Plant Manager
  • Proficiency in using software applications including Microsoft Office, Jobscan, WRXFLO, Salesforce, TAS, and office systems for tracking and phone communication.
  • Technical understanding of all company products and services.
  • Possession of a valid driving license.
  • Ability to operate a forklift.
  • Excellent interpersonal skills and a pleasant telephone manner.
  • Strong time management and organizational skills.
  • Exceptional problem-solving abilities and initiative.
  • Genuine customer focus and dedication to delivering outstanding service.
  • Ability to thrive and make sound decisions under pressure.
  • Understanding of the requirements of ISO9001:2015 quality management standards.

Please get in touch now if this sounds like a role that interests you and we can discuss further!