Job: Operations Manager
Location: Dublin
Salary: Depends on Experience

Our client in Dublin is looking for an Operations Manager to join their team. You will play a critical role in ensuring the smooth functioning of their operations and maintaining the highest standards of efficiency, quality, and customer service.
This is an exciting opportunity for a talented individual to make a significant impact on their organization.

Responsibilities:
 

•  Develop and implement effective production planning strategies to optimize output and meet customer demands.
• Manage the human resources department, including disciplinary actions, holiday management, recruitment, and overtime.
• Oversee building and infrastructure maintenance, ensuring a safe and functional working environment.
• Provide exceptional customer support, ensuring customer satisfaction and resolving any issues promptly.
• Support CSR (Corporate Social Responsibility) initiatives as required.
• Provide production support, decontamination support, and maintenance support as needed.
• Assist in sales support activities, collaborating with the sales team to meet targets and drive business growth.
• Manage fleet maintenance to ensure reliable transportation for operations.
• Take responsibility for managing the ISO9001 Quality Management System and ensure compliance with standards.
• Ensure effective order fulfilment and customer service through efficient logistics management.
• Maintain sanitation efficiency and quality standards to meet regulatory requirements.
• Develop and expand off-site maintenance business opportunities.
• Exhibit strong man management skills to lead and motivate the operational team.
• Provide staff training and ensure adherence to health and safety protocols.
• Control operational costs, including labour and logistical overheads.
• Implement effective purchasing practices to optimize procurement processes.
• Execute production schedules to meet deadlines and customer expectations.
• Manage subcontractors effectively, ensuring adherence to quality and performance standards.
• Maintain effective stock control and manage optimum stock levels to support operations.
• Ensure accuracy and maintenance of product databases, systems, and procedures.
• Oversee warehouse and vehicle security and maintenance activities.
• Monitor Research and Development projects, ensuring timely completion within budget constraints.
• Liaise with the customer service and sales team to align operational activities with business objectives.

Authorities:

• Purchase materials and services required for production and infrastructure maintenance.
• Initiate disciplinary action and take further actions as necessary.
• Allocate and reorganize company resources to meet production and customer needs.

You:

• Strong management skills with the ability to lead and inspire a team.
• Proven experience as an Operations / Plant Manager
• Proficiency in using software applications including Microsoft Office, Jobscan, WRXFLO, Salesforce, TAS, and office systems for tracking and phone communication.
• Technical understanding of all company products and services.
• Possession of a valid driving license.
• Ability to operate a forklift.
• Excellent interpersonal skills and a pleasant telephone manner.
• Strong time management and organizational skills.
• Exceptional problem-solving abilities and initiative.
• Genuine customer focus and dedication to delivering outstanding service.
• Ability to thrive and make sound decisions under pressure.
• Understanding of the requirements of ISO9001:2015 quality management standards.

Please get in touch now if this sounds like a role that interests you and we can discuss further!