Client Services Executive
- Job Ref: 9553
- Dublin
- Customer Support
Job Title: Client Services Executive
Location: Dublin (Remote, with occasional meetings held in the Dublin office)
Salary: 30-40k, depending on experience
Our client in Dublin who is a SaaS company is looking for a Client Services Executive to join their team.
The role offers a fully remote work model, with some occasional meetings held in their Dublin office.
Responsibilities
- Deliver Managed Services - this involves delivering company campaigns
- Manage client Data
- Provide front line support via phone, email and through a ticket system
- Office Administration
- Work and Communicate remotely
You
Essential:
- Comfortable and interested in web technologies & platforms
- Proficient in MS Office
- Qualification in IT or related field or equivalent experience preferred
- Critical analysis skills
- Excellent communication skills & telephone manner
- Highly organised with meticulous attention to detail
Desired:
- 1-3 years Customer Service experience
- Knowledge of graphic design / image editing tools
- Working knowledge of HTML, CSS & Javascript