Client Services Executive

Job Title: Client Services Executive 
Location: Dublin (Remote, with occasional meetings held in the Dublin office)
Salary: 30-40k, depending on experience

Our client in Dublin who is a SaaS company is looking for a Client Services Executive to join their team.
The role offers a fully remote work model, with some occasional meetings held in their Dublin office.

Responsibilities

• Deliver Managed Services - this involves delivering company campaigns
• Manage client Data
• Provide front line support via phone, email and through a ticket system
• Office Administration
• Work and Communicate remotely

• Comfortable and interested in web technologies & platforms
• Proficient in MS Office
• Qualification in IT or related field or equivalent experience preferred
• Critical analysis skills
• Excellent communication skills & telephone manner
• Highly organised with meticulous attention to detail

• 1-3 years Customer Service experience
• Knowledge of graphic design / image editing tools
• Working knowledge of HTML, CSS & Javascript