Back

Client Services Executive

  • Job Ref: 9553
  • Dublin
  • Customer Support

Job Title: Client Services Executive 
Location: Dublin (Remote, with occasional meetings held in the Dublin office)
Salary: 30-40k, depending on experience

Our client in Dublin who is a SaaS company is looking for a Client Services Executive to join their team.
The role offers a fully remote work model, with some occasional meetings held in their Dublin office.

Responsibilities

  • Deliver Managed Services - this involves delivering company campaigns
  • Manage client Data
  • Provide front line support via phone, email and through a ticket system
  • Office Administration
  • Work and Communicate remotely

You

Essential:
  • Comfortable and interested in web technologies & platforms
  • Proficient in MS Office
  • Qualification in IT or related field or equivalent experience preferred
  • Critical analysis skills
  • Excellent communication skills & telephone manner
  • Highly organised with meticulous attention to detail
Desired:
  • 1-3 years Customer Service experience
  • Knowledge of graphic design / image editing tools
  • Working knowledge of HTML, CSS & Javascript