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Senior XD Researcher

  • Job Ref: 10375
  • Surrey
  • IT - UX/UI


Job Title: Senior XD Researcher

Location: Remote

Description:

Do you have a passion for professional sports, top level European Football in particular? Then this could be the dream role for you. A deep understanding of football and interest in fan engagement will be needed for this position.

You'll drive the initial phase of our transformative design process by uncovering actionable, evidence-driven user insights. Your role will involve synthesizing research to inform design solutions that balance user needs and business goals, focusing on mobile application design for a major sports project to enhance fan experience and engagement.

Responsibilities:

Lead user-centered design research, analyze data, and report findings.
Plan and integrate user research strategies into solutions.
Conduct usability research, focus groups, and testing both online and in the field.
Prepare test scripts, analyze results, and provide recommendations.
Collaborate with UX/UI designers, program managers, product leads, and developers.
Deliver insightful presentations and articulate recommendations.
Mentor and guide XD researchers and team members.
Drive business development and marketing efforts.
Skills:

Expertise in user-centered design and usability research.
Strong problem-solving, communication, and presentation skills.
Proficiency in design and prototyping tools (Sketch, Figma, InVision, Adobe CC).
Experience with user research and testing tools (UserTesting.com, Respondent.io).
Knowledge of supporting software (Microsoft Word, Excel, PowerPoint, Jira).
Experience:

5-8+ years in industry and agency settings.
Education:

Bachelor's degree in XD or related field (information science, cognitive science, psychology, marketing).
Certifications are a plus.